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Ultimate Software [NASDAQ:ULTI]: Improving Work Experiences for Employees

CIO VendorScott Scherr, Founder & CEO Finding the right recruit for the right role is just the beginning of the employment process. What follows is the key mechanism of onboarding or training new employees to acquire the necessary knowledge and skills for their roles in the organization. Onboarding also pertains to organizational socialization whereby a new recruit is acclimated, integrated, and retained in the organization and its culture to help them become effective organizational members and insiders. Offering employee onboarding expertise in a very efficient and comprehensive manner is Ultimate Software [NASDAQ:ULTI], a company headquartered in Weston, FL. It was founded by Scott Scherr, who is backed by years of experience in payroll services, operations and sales, management statistics, and data processing. Ultimate was conceived of to design and deliver human capital management (HCM) offering a holistic, time and cost-effective HR experience with a focus on supporting both employers and employees in the onboarding process.

A recent Gallup Study indicated that new employees want two things—the opportunity to do their best work and a sense of personal connection with their teammates. Ultimate delivers these requirements and more with their cloud-based solution named UltiPro that enables organizations to expedite and enhance work experiences for all employees. As a boost to onboarding, “The solution ensures that the organization’s people feel engaged and productive from day one,” assures Scherr, who also heads the company as its CEO. UltiPro combines all aspects of HR, payroll, and talent management in one comprehensive cloud solution that delivers business benefits for the clients’ organization and the most human capital management functionality available for the greatest value today. The numerous features of UltiPro track all human capital management information about employees for strategic HR functionality and address even the most complex payroll administration, tax management and compliance requirements in just a few steps. UltiPro also turns benefits administration and open enrollment, simple and efficient. The UltiPro Learning solution delivers a modern learning management experience to training people, providing content, social and collaborative tools, and complete mobile access.

Easing the Stress on Employees

Ultimate reflects on an employee’s future at an organization and enables employers to ease the stress on the workforce by making the new hire the most important part of the experience. UltiPro helps new employees connect to organizations in a personal and impactful way via a smartphone or tablet, facilitating successful relationships, increased engagement, and improved performance for the business. Organizations can personalize a welcome message for new employees reminding them of their aptitude. Additional information about the company can be provided via videos, and a visual timeline can be presented to the employees to specify the responsibilities expected of the employee before their first day.

With more than 25 years of experience in the field of HR, Ultimate Software operates with a commitment to always put ‘People First,’ from their newest customer to their longest serving employee


The solution enables new employees to collaborate with colleagues and a mentor for guidance while setting a personal goal to accomplish during the first few weeks of employment. UltiPro Onboarding also automates the completion, review, and signing of electronic documents such as tax forms, policy documents, and employment eligibility forms, much to the employee’s convenience.

Going Beyond Onboarding

UltiPro, powered by Artificial Intelligence and Machine Learning, automatically helps organizations better understand their people and drive change. UltiPro Perception gathers, understands, and analyzes employee feedback for real-time pragmatic workforce insights. The UltiPro mobile app provides employees with convenience at their fingertips, enhancing increase productivity and engagement throughout the organization. UltiPro also offers features for talent management, and comprehensive reporting and business intelligence tools. Also, the solution’s portal keeps everyone in the organization connected, UltiPro Time and Attendance provides people with quick and accurate time entry while UltiPro TouchBase is a labor data collection platform.

In addition, UltiPro’s predictive analytics tools provide an unbiased approach to identifying the organization’s highest performers and flight risks that generate insight-driven tools to enhance an employee’s success and retention proactively. It also offers features for the time, compensation, position, performance and succession management, compliance and labor law updates, and recruiting the best talent. The solution’s career development tools chart professional growth opportunities, and UltiPro’s Global HCM enables multinational organizations to engage employees, locally. Additional UltiPro Services include UltiPro Managed Services, UltiPro ACA Employer Services, UltiPro Payment Services, and more. With these smart people management strategies to develop a productive and satisfied workforce for clients, Ultimate has been ranked consistently on FORTUNE’s list of the 100 Best Companies to Work For since 2012.

Capacitating Concord Hospitality

Ultimate enables organizations in multifaceted ways to manage global people data and processes, deliver personalized recruiting and onboarding, guide employees through benefits choices, simplify payroll, and manage time and attendance. Citing one client success story, Scherr mentions the Concord Hospitality Enterprises, operating under brands such as Marriott, Hyatt, and Hilton with 90 hotels and more than 4000 associates in the U.S. and Canada. Concord Hospitality had different methods and process for people management. The company required the management of the entire employee life-cycle, compliance improvement, associate engagement, and productivity increase while adding to the value of the overall business.
They approached Ultimate Software and were provided solutions that provide complete visibility into employee information, evaluation and improvement of productivity, monitoring and control of manpower costs, and predictions about Concord’s workforce. As a result, the client is identifying and hiring and new associates more quickly, achieving high adoption among workforce because of Ultimate’s easy-to-use, flexible technology, and around $800,000 have been achieved in savings after three years of using UltiPro.

Work Culture

With more than 25 years of experience in the field of HR, Ultimate Software operates with a commitment to always put ‘People First,’ from their newest customer to their longest serving employee. “This philosophy forms the foundation for Ultimate’s corporate culture, its partnership with customers, and the strategy when designing its solutions,” remarks Scherr. The work culture at Ultimate is defined by a genuine determination to deliver better HR and payroll cloud solutions to customers than its compeers which inspires the Ultimate workforce to work with intensity, energy, and commitment. All of the company’s departments have tenured employees who are well-versed with HR solutions, believe in their mission, and understand their vision. “We take great pride in our people and their accomplishments, foster their continued professional growth, and encourage their ideas,” extols Scherr.

"We firmly believe in doing the right thing and making a difference, starting locally and together, we are committed to ‘People First’ always"

Respecting the identity of individuals, Ultimate embraces their potential as part of their workforce including people from diverse ethnicities, military veterans, women, as well as the lesbian, gay, bisexual, transgender, queer/questioning, intersex, and ally (LGBTQIA) group. UltiVets proudly hires veterans from every military branch to contribute their leadership and expertise in particular fields to strengthen Ultimate. UltiWomen helps women achieve their maximum potential, allowing them to discuss their goals and collaborate with one another on how they can positively impact future female leaders at work, at school, and in the community. The company’s People Respecting Individual Differences Empower Ultimate Software (PRIDE US) is committed to ensuring that everyone feels safe, welcome, and comfortable bringing their whole selves to work while volunteering to help make the world a better place for everyone.

Making a Difference

Keeping up with the real-time evolution of technology and HR, Ultimate offers complimentary workshops, demos, and events (nationwide and online) to provide innovative tools and information valuable to enhance one’s career. For instance, an upcoming in-person event in November 2018 with industry experts and research analysts to understand what to look for in an HR/payroll/talent management solution vendor. As individuals and as corporate citizens, the people of Ultimate Software also aim to make a difference in the community. For instance, Ultimate contributes time and money to crucial LGBTQ+ non-profit organizations and other charitable organizations such as the American Cancer Society, American Heart Association, American Red Cross - Disaster Relief Efforts, and many more. “We firmly believe in doing the right thing and making a difference, starting locally and together, we are committed to ‘People First’ always,” concludes Scherr.